Legal
Terms & Conditions
Last updated: June 2026
1. Website operator
This website is operated by Hope Coaching FZ-LLC, a company registered in the United Arab Emirates.
Website: hopecoaching.ae
Email: hello@hopecoaching.ae
2. Acceptance of terms
By accessing the website, using free content, purchasing a digital product, registering for a digital session, submitting an intention or joining the WhatsApp community, the user accepts these Terms & Conditions.
If you do not agree with these terms, please do not use the website or the Hope Coaching services.
3. Services offered
Hope Coaching may offer:
- free content;
- Today’s Guidance;
- Today’s Workroom;
- Today’s Intention;
- digital books with online access;
- WhatsApp community;
- audio, video or digital content;
- content created or assisted by artificial intelligence, including digital avatar or digital voice, if introduced in the future;
- other digital products or coaching and personal development services.
Hope Coaching services are intended for coaching, personal development, education, reflection, clarity, mindset coaching and lifestyle development.
The services are not medical, psychological, psychiatric, clinical, financial, legal or religious services.
4. Eligibility
The Hope Coaching website and services are intended for people who are at least 18 years old.
If a person under 18 accesses the website, they must do so only with the consent and supervision of a parent or legal guardian.
5. Accounts and access
Certain website features may require authentication or a user account.
The user is responsible for:
- keeping their access credentials confidential;
- the accuracy of the information they provide;
- any activity carried out through their account.
Hope Coaching may suspend or limit a user’s access in case of abusive, fraudulent, illegal or otherwise non-compliant use.
6. Digital products and digital books
Digital books and digital materials are offered with online access, unless otherwise specified.
The user is not allowed to:
- copy;
- download;
- distribute;
- resell;
- publish;
- modify;
- share publicly;
- grant access to other people
to the Hope Coaching digital content without written consent.
The digital content remains the property of Hope Coaching, the author or their licensors.
7. Digital sessions / Today’s Workroom
Hope Coaching digital sessions are spaces for guided coaching, personal development, intention, reflection and conscious inner work.
Registration for a session is made through the form available on the website.
The user may register one or more participants by completing the information requested in the form, including the first names of the participants.
Payment confirms the registration when the payment system is active and the payment is completed successfully.
Participation in a session does not guarantee any specific personal, emotional, financial, professional or life outcome.
The user is responsible for their own decisions, interpretations, actions and outcomes.
8. Intentions
The intention form allows the user to submit a personal intention or a reflective text.
Users are asked not to submit medical, psychological, financial, legal, religious or highly sensitive information.
Submitting an intention does not guarantee an individual reply, a personal intervention or a specific outcome.
Hope Coaching may archive, moderate or delete submitted intentions when necessary for safety, confidentiality or website administration.
9. WhatsApp community
The Hope Coaching WhatsApp community is hosted on a third-party platform, WhatsApp / Meta.
By joining the community, the user also accepts the WhatsApp / Meta terms, policies and privacy settings.
Hope Coaching may moderate the community and remove people who:
- send spam;
- use abusive language;
- harass other members;
- share inappropriate content;
- copy or redistribute content without permission;
- affect the safety or atmosphere of the community.
10. Payments
Payments may be processed through Stripe or other authorised payment providers.
Prices are displayed before payment is finalised.
The main currency of the website may be AED; other currencies may be displayed when the website supports them.
The user is responsible for checking the final amount, the purchased product or service and the entered data before completing the payment.
Hope Coaching does not store full card data. Payment processing is handled by the payment provider.
11. VAT and invoices
Hope Coaching FZ-LLC is registered for VAT in the United Arab Emirates.
All prices displayed on the website are VAT inclusive, unless clearly stated otherwise.
VAT invoices, receipts and payment records are issued in accordance with the applicable UAE tax requirements.
For payment or invoice questions, users may contact: hello@hopecoaching.ae.
TRN: 104427370200003.
12. Refunds
The refund policy is available on the Refund Policy page and forms part of these Terms & Conditions.
13. AI content, digital avatar and digital voice
Hope Coaching may, in the future, publish content created or assisted with artificial intelligence, including audio, video, digital avatar, digital voice or other forms of synthetic content.
This content is offered for education, reflection, coaching and personal development.
AI-assisted content must not be interpreted as medical, psychological, financial or legal advice, or as live human interaction, unless clearly stated.
14. Intellectual property
All texts, books, materials, images, symbols, structures, names, concepts, audio / video content, visual elements and digital materials belong to Hope Coaching, the author or their licensors.
Users may not copy, publish, resell, distribute, adapt, modify or use Hope Coaching materials for commercial purposes without written consent.
15. User behaviour
Users are not allowed to:
- use the website for fraud;
- attempt to access the private dashboard;
- access data belonging to other users;
- copy or distribute protected content;
- submit illegal, offensive, abusive or harmful content;
- interfere with the operation of the website;
- use the website for spam or unauthorised activities.
16. Limitation of liability
Hope Coaching does not guarantee specific results.
The services, materials and content are offered for coaching, education, personal development and reflection.
The user is responsible for how they interpret and apply the information received.
Hope Coaching is not responsible for personal decisions, individual outcomes, indirect losses or consequences resulting from the use of the website or the content.
17. Website availability
Hope Coaching may modify, suspend, discontinue or update the website, services, digital products or available content at any time and without prior notice, where necessary.
18. Applicable law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.
Any dispute will be resolved by the competent courts of the United Arab Emirates, unless applicable law requires otherwise.
19. Changes to the terms
Hope Coaching may update these Terms & Conditions at any time.
The updated version will be published on this page, together with the date of the last update.
20. Contact
For questions about these Terms & Conditions: hello@hopecoaching.ae